Ten Questions for Any Commercial Window Cleaner
Put the same ten questions to every company on your list. Then lay the answers side by side.
1. Have you cleaned buildings like ours?
A storefront, an office tower and a warehouse each need different gear and planning.
2. Will you see the site before the final price?
A quote from a photo can miss roof access, glass that is hard to reach or areas with heavy foot traffic.
3. What does the quote include?
Inside, outside, frames, sills, lobby glass, partitions. Get it in writing.
4. What insurance do you carry?
Ask for the liability amount and proof of WSIB coverage.
5. How will you reach the glass?
Water-fed poles, ladders, boom lifts, swing stages or rope access. The building decides.
6. Who is certified for work at heights?
Ask who on the crew holds Working at Heights training and who is certified for rope access.
7. What will you use on the glass?
Ask what touches the glass and the frames, and what the crew does with stubborn spots.
8. How will you keep disruption low?
Ask about timing, signs and how they keep people away from the work zone.
9. What happens if the weather turns?
Wind and rain stop some work. Ask how a day gets moved and who calls you.
10. How will you check the work?
A walk-through at the end is the simplest way to catch anything missed.
How Outwash Answers These Questions
Access (question 5). Up to 6 storeys, most of our work is done from the ground with water-fed poles and four-stage filtered water. Now and then a ladder and a squeegee make more sense. From 7 storeys up, our technicians come down the building on ropes in bosun chairs. Some jobs call for a boom lift or a swing stage instead.
Insurance and training (questions 4 and 6). We carry $5 million in liability insurance and WSIB coverage. Every crew member who works off the ground, ladder work included, holds Working at Heights certification. Our rope access technicians are SPRAT or IRATA certified.
Price and checking (questions 2, 3 and 10). We look at your windows before we price the job, and you get a clear quote based on what you need. At the end, we walk through the finished work with you.
Disruption (question 8). We plan the work to keep disruption to your business low. See our page on commercial window cleaning in Toronto.
Warning Signs When You Compare Quotes
Walk away from a company that will not put the scope in writing or cannot show proof of insurance.
Be wary of a price far below the others, too. Something may be missing, like the inside glass, the frames or the safety gear for the upper floors. And ask how they plan to reach the highest glass. A vague answer is a bad sign.
Hiring a Commercial Window Cleaner
Can’t find your question below? Call us at 1-647-224-2064.
How often should commercial windows be cleaned?
We recommend at least twice a year, once in spring and once in fall. Storefronts and other busy buildings usually need more frequent cleaning.
Do you clean inside and outside glass?
Both. Besides the outside glass, we clean lobby glass and interior partitions.
Can you set up a regular schedule?
Yes, we can book the visits ahead for your building, so the glass is cleaned before dirt builds up.
How do I get a quote?
Use the form on this page or call 1-647-224-2064. There is no charge for a quote.
Related Services
See how we clean commercial glass at every height.
More tips for property managers are on our blog.
Send Us a Message. We’d Love to Help.
Tell us about your building and we’ll send you a free quote. Prefer to talk? Call us at 1-647-224-2064.
Toronto, Ontario M5C 1C4